Child Welfare Services (CWS) California Automated Response and Engagement System (CARES) Data Infrastructure Project

The CWDS-CARES project calls for building a new child welfare information system to support child welfare professionals with oversight and case management for one of the state’s most vulnerable populations. CWDS-CARES is utilizing agile methods and open source technologies to develop the solution that will ultimately be deployed in all 58 counties.

Voyatek served as prime contractor to implement the CARES Data Infrastructure (CDI). CDI communicates bi-directionally with Salesforce, in near real-time, to monitor and improve data quality, calculate metrics, generate state/federal reports, generate alerts/recommendations and exchange data with CWCAs and other partners. CDI provides product analytics, which help the project understand user behavior, apply those insights to improving product features and gauge the product’s contribution to process efficiencies, practice fidelity, and program outcomes.